Frequently asked questions
I HAVE NOT RECEIVE MY ORDER / MY ORDER MISSING PRODUCTS
Please contact us by email stated your order number and your detail name and adress and we will get beck to you shortly.
WHAT HAPPENS IF AN ITEM IS OUT OF STOCK
if an item is out of stock we will cancel the items and remove it from your order.
Preorders is the ability to order that still not are in stock eksample limited editions. must have new products but are avaible for advance reservation. we will notify you via email when your pre order items is ready.You will receive an email with your order and shipping confirmation
WHAT IS BACK ORDERS
A prpduct which is out of stock but will be in stock again later
HOW DO I FIND INGREDIENT AND MATERIAL LIST ON A PRODUCT
You find the ingredient list on the backside of the packaging
DOES ANNEJENSENBEAUTY.COM HAVE A CATALOG
Yes we have a catalog but you can also sign up for tips and tricks news.
WHY ARE SOME PRODUCTS DISCONTINUED
Because AnneJensenBeauty. com is in the forefront of colours and we must discontinue some items to give space for new products.